Refund policy

Return Policy

We accept returns for credit on the customer's account for new, unopened products within 30 days of purchase. The products must be in their original packaging and in new condition.

Items can also be returned for repair, with terms and conditions varying based on the manufacturer’s warranty.

If an item is found to be defective right out of the box, it can be exchanged for a new product at no charge or returned for credit according to the manufacturer’s policy. If the manufacturer determines that the product is not initially defective, not new, or that its inability to function properly is due to user damage or abuse, the customer will be responsible for the charges associated with its replacement.

Please reach out to us to initiate a return, and a Securify team member will contact you if we cannot accommodate your return request.